Salesforce incident
We noted an issue impacting Salesforce Field Services (SFS) Mobile on multiple instances. SFS Mobile customers who have the performance priming feature enabled may observe failures when using the sync
Resolved after 30 minutes, affecting GBR76 and USA324, on June 10, 2026.
We noted an issue impacting Salesforce Field Services (SFS) Mobile on multiple instances. SFS Mobile customers who have the performance priming feature enabled may observe failures when using the syncing feature within the SFS Mobile application. We’ve identified the technical trigger as a recent deployment, and are performing rollbacks as our primary solution. We’ll provide an update in 30 minutes or sooner as additional information becomes available.
Affected components
Update timeline
- identified Jun 10, 2026, 10:39 PM UTC
Disruption Started: FieldServiceMobileFeatureDisruption
- monitoring Jun 10, 2026, 10:39 PM UTC
We noted an issue impacting Salesforce Field Services (SFS) Mobile on multiple instances. SFS Mobile customers who have the performance priming feature enabled may observe failures when using the syncing feature within the SFS Mobile application. We’ve identified the technical trigger as a recent deployment, and are performing rollbacks as our primary solution. We’ll provide an update in 30 minutes or sooner as additional information becomes available.
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