Salesforce incident

We continue to address a feature degradation affecting Marketing Cloud customers on two Hyperforce stacks. Links embedded in emails are redirecting to an error page, and open and click tracking data i

Resolved after 5 hours 10 minutes, affecting DB401000 and DB401001 and 1 more, on June 7, 2026.

monitoring Jun 07, 2026, 01:53 PM UTC

We continue to address a feature degradation affecting Marketing Cloud customers on two Hyperforce stacks. Links embedded in emails are redirecting to an error page, and open and click tracking data is not being recorded. Our teams have applied a configuration change intended to allow new email sends to function correctly going forward. We are currently validating that this change is working as expected. We are also continuing to investigate the technical trigger to determine the best path to resolution. We will provide an update in 30 minutes or sooner if additional information becomes available.

Started
Jun 07, 2026, 09:34 AM UTC
Resolved
Jun 07, 2026, 02:44 PM UTC
Duration
5h 10m
Detected by Pingoru
Jun 07, 2026, 09:34 AM UTC

Affected components

DB401000DB401001DB401002DB401003DB401004DB401005DB401006DB401008DB401009DB401011

Update timeline

  1. identified Jun 07, 2026, 09:34 AM UTC

    Degradation Started: marketingCloudFeatureDegradation

  2. monitoring Jun 07, 2026, 01:20 PM UTC

    At 22:31 UTC, June 06, 2026, a feature degradation began impacting Marketing Cloud customers on two Hyperforce stacks. As a result, links embedded in marketing emails are not redirecting recipients to the intended destination - recipients are landing on an error page instead. We are actively working to address this issue. We will provide an update in 30 minutes or sooner if additional information becomes available.

  3. monitoring Jun 07, 2026, 01:53 PM UTC

    We continue to address a feature degradation affecting Marketing Cloud customers on two Hyperforce stacks. Links embedded in emails are redirecting to an error page, and open and click tracking data is not being recorded. Our teams have applied a configuration change intended to allow new email sends to function correctly going forward. We are currently validating that this change is working as expected. We are also continuing to investigate the technical trigger to determine the best path to resolution. We will provide an update in 30 minutes or sooner if additional information becomes available.

Your product runs on more than Salesforce

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →