Salesforce incident

We continue to investigate an issue affecting customers using the Snowflake Data Share feature within Data 360. The fix has been successfully deployed to our ‌testing environment and is being monitore

Resolved after 3 hours 12 minutes, affecting AP52 and AP53 and 1 more, on June 3, 2026.

monitoring Jun 03, 2026, 05:46 PM UTC

We continue to investigate an issue affecting customers using the Snowflake Data Share feature within Data 360. The fix has been successfully deployed to our ‌testing environment and is being monitored. Full deployment across all production environments remains in-progress; however, progress is currently delayed due to a secondary infrastructure issue impacting our deployment pipeline. Engineering teams are actively working to resolve this blocker. We'll provide an update within 60 minutes or sooner if additional information becomes available.

Started
Jun 03, 2026, 03:42 PM UTC
Resolved
Jun 03, 2026, 06:55 PM UTC
Duration
3h 12m
Detected by Pingoru
Jun 03, 2026, 03:42 PM UTC

Affected components

AP52AP53AP54AP58AP60ARE12ARE2SARE4SARE6AUS102

Update timeline

  1. identified Jun 03, 2026, 03:42 PM UTC

    Degradation Started: featurePerfDegradation

  2. monitoring Jun 03, 2026, 03:55 PM UTC

    The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We don’t have an estimated time for the completion of all workstreams at this point; however, we will provide an update in 30 minutes or sooner if we have more information.

  3. monitoring Jun 03, 2026, 05:46 PM UTC

    We continue to investigate an issue affecting customers using the Snowflake Data Share feature within Data 360. The fix has been successfully deployed to our ‌testing environment and is being monitored. Full deployment across all production environments remains in-progress; however, progress is currently delayed due to a secondary infrastructure issue impacting our deployment pipeline. Engineering teams are actively working to resolve this blocker. We'll provide an update within 60 minutes or sooner if additional information becomes available.

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