Salesforce incident

Customers using CRM Data streams in streaming mode may notice increased latency for data flowing from Salesforce Platform into Data Cloud.

Resolved after 2 hours 20 minutes, affecting AP52 and AP53 and 1 more, on May 22, 2026.

monitoring May 22, 2026, 06:19 PM UTC

Customers using CRM Data streams in streaming mode may notice increased latency for data flowing from Salesforce Platform into Data Cloud.

Started
May 22, 2026, 06:15 PM UTC
Resolved
May 22, 2026, 08:36 PM UTC
Duration
2h 20m
Detected by Pingoru
May 22, 2026, 06:15 PM UTC

Affected components

AP52AP53AP54AP58AP60ARE12ARE6AUS102AUS14SAUS16S

Update timeline

  1. identified May 22, 2026, 06:15 PM UTC

    Degradation Started: salesforceDataCloudServiceDegradation

  2. monitoring May 22, 2026, 06:19 PM UTC

    Customers using CRM Data streams in streaming mode may notice increased latency for data flowing from Salesforce Platform into Data Cloud.

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