Salesforce incident
We're aware of an issue impacting agent metadata services resulting in a subset of customers experiencing issues retrieving or deploying agent metadata.
Resolved after 1 hour 43 minutes, affecting ARE2S and ARE4S and 1 more, on May 8, 2026.
We're aware of an issue impacting agent metadata services resulting in a subset of customers experiencing issues retrieving or deploying agent metadata. The team has identified and validated a fix, and are preparing for deployment to the impacted instances. We'll provide an update in 30 minutes or sooner if additional information becomes available.
Affected components
Update timeline
- identified May 08, 2026, 01:50 AM UTC
Degradation Started: agentforcePerformanceDegradation
- monitoring May 08, 2026, 01:50 AM UTC
We're aware of an issue impacting agent metadata services resulting in a subset of customers experiencing issues retrieving or deploying agent metadata. The team has identified and validated a fix, and are preparing for deployment to the impacted instances. We'll provide an update in 30 minutes or sooner if additional information becomes available.
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