Salesforce incident

Investigations have highlighted that the impact radius is broader than initially understood. We have updated the posting to reflect the additional instances experiencing impact, and customers in these

Resolved after 25 minutes, affecting USA1 and USA1012 and 1 more, on October 9, 2026.

monitoring Oct 09, 2026, 11:27 PM UTC

Investigations have highlighted that the impact radius is broader than initially understood. We have updated the posting to reflect the additional instances experiencing impact, and customers in these instances will receive communications related to this incident going forward.

Started
Oct 09, 2026, 11:24 PM UTC
Resolved
Oct 09, 2026, 11:49 PM UTC
Duration
25m
Detected by Pingoru
Oct 09, 2026, 11:24 PM UTC

Affected components

USA1USA1012USA1016USA1018USA1022USA1024USA1026USA1028USA1030USA1032

Update timeline

  1. identified Oct 09, 2026, 11:24 PM UTC

    Degradation Started: performanceDegradation

  2. monitoring Oct 09, 2026, 11:27 PM UTC

    Investigations have highlighted that the impact radius is broader than initially understood. We have updated the posting to reflect the additional instances experiencing impact, and customers in these instances will receive communications related to this incident going forward.

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