Salesforce incident

The configuration change we implemented did not resolve the issue affecting some Tableau Cloud users who can't view their assigned projects. We've begun rolling back the recent platform update we beli

Resolved after 1 hour 55 minutes, affecting 10AZPD, on October 6, 2026.

monitoring Oct 06, 2026, 06:17 PM UTC

The configuration change we implemented did not resolve the issue affecting some Tableau Cloud users who can't view their assigned projects. We've begun rolling back the recent platform update we believe to have introduced this issue and are closely monitoring the rollback's progress. We'll provide an update in 60 minutes or sooner if additional information becomes available.

Started
Oct 06, 2026, 04:56 PM UTC
Resolved
Oct 06, 2026, 06:51 PM UTC
Duration
1h 55m
Detected by Pingoru
Oct 06, 2026, 04:56 PM UTC

Affected components

10AZPD

Update timeline

  1. identified Oct 06, 2026, 04:56 PM UTC

    Degradation Started: tableauFeatureDegradation

  2. monitoring Oct 06, 2026, 04:56 PM UTC

    Some Tableau users may be unable to view projects if they are not a creator or administrator.

  3. monitoring Oct 06, 2026, 05:27 PM UTC

    We're continuing to investigate limited project visibility affecting some Tableau Cloud users without Creator or Administrator roles. We've attempted a feature flag change to help restore visibility. If that doesn't resolve the issue, we'll roll back to the previous version. We'll provide an update in 30 minutes or sooner if additional information becomes available.

  4. monitoring Oct 06, 2026, 06:17 PM UTC

    The configuration change we implemented did not resolve the issue affecting some Tableau Cloud users who can't view their assigned projects. We've begun rolling back the recent platform update we believe to have introduced this issue and are closely monitoring the rollback's progress. We'll provide an update in 60 minutes or sooner if additional information becomes available.

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