Salesforce incident
We’re aware of an issue affecting .mil network connectivity to some Salesforce GovCloud environments. Customers using affected network paths may be unable to access Salesforce services or may experien
Resolved after 18 hours 52 minutes, affecting USA9402 and USA9404S and 1 more, on October 1, 2026.
We’re aware of an issue affecting .mil network connectivity to some Salesforce GovCloud environments. Customers using affected network paths may be unable to access Salesforce services or may experience intermittent connectivity. We’ve engaged the global infrastructure provider for a subset of government agencies to investigate the issue further and are monitoring for recovery. We’ll provide another update when there is a significant development.
Affected components
Update timeline
- identified Oct 01, 2026, 10:06 PM UTC
Degradation Started: govCloudPerformanceDegradationThirdPartyInfrastructureProviderIssueInitial
- monitoring Oct 01, 2026, 10:19 PM UTC
We’re aware of an issue affecting .mil network connectivity to some Salesforce GovCloud environments. Customers using affected network paths may be unable to access Salesforce services or may experience intermittent connectivity. We’ve engaged the global infrastructure provider for a subset of government agencies to investigate the issue further and are monitoring for recovery. We’ll provide another update when there is a significant development.
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