Salesforce incident

Recurrence of the earlier US2 incident — same root cause. The US2 Redis cache is again at its memory limit and rejecting writes.

Resolved after 1 hour 59 minutes, affecting AZUREUS, on September 25, 2026.

monitoring Sep 25, 2026, 06:53 PM UTC

Recurrence of the earlier US2 incident — same root cause. The US2 Redis cache is again at its memory limit and rejecting writes. Impact:logins disruption

Started
Sep 25, 2026, 06:51 PM UTC
Resolved
Sep 25, 2026, 08:51 PM UTC
Duration
1h 59m
Detected by Pingoru
Sep 25, 2026, 06:51 PM UTC

Affected components

AZUREUS

Update timeline

  1. identified Sep 25, 2026, 06:51 PM UTC

    Disruption Started: datoramaServiceDisruption

  2. monitoring Sep 25, 2026, 06:53 PM UTC

    Recurrence of the earlier US2 incident — same root cause. The US2 Redis cache is again at its memory limit and rejecting writes. Impact:logins disruption

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