Salesforce incident

The Salesforce Technology team has completed its investigation and determined that the listed instances and services remained healthy and did not experience impact during the times outlined. We apolog

Resolved after 54 minutes, affecting USA9004S and USA9006S and 1 more, on September 16, 2026.

monitoring Sep 16, 2026, 07:42 PM UTC

The Salesforce Technology team has completed its investigation and determined that the listed instances and services remained healthy and did not experience impact during the times outlined. We apologize for any inconvenience caused by the false positive notification, and we will undertake a full investigation as we look to improve our impact alerting and assessment configurations.

Started
Sep 16, 2026, 07:39 PM UTC
Resolved
Sep 16, 2026, 08:33 PM UTC
Duration
54m
Detected by Pingoru
Sep 16, 2026, 07:39 PM UTC

Affected components

USA9004SUSA9006SUSA9010SUSA9012SUSA9016SUSA9022SUSA9024SUSA9028SUSA9404SUSA9406S

Update timeline

  1. identified Sep 16, 2026, 07:39 PM UTC

    Degradation Started: performanceDegradation

  2. monitoring Sep 16, 2026, 07:42 PM UTC

    The Salesforce Technology team has completed its investigation and determined that the listed instances and services remained healthy and did not experience impact during the times outlined. We apologize for any inconvenience caused by the false positive notification, and we will undertake a full investigation as we look to improve our impact alerting and assessment configurations.

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