Salesforce incident
We’ve confirmed that the solution implemented to mitigate the issue causing the feature degradation was successful. Engineers have observed that the service is now stable and have declared the inciden
Resolved after 1 hour 11 minutes, affecting SPIFF-US1, on September 14, 2026.
We’ve confirmed that the solution implemented to mitigate the issue causing the feature degradation was successful. Engineers have observed that the service is now stable and have declared the incident resolved. Customers should no longer see any impact. We will fully investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future. We apologize for how you and your business may have been affected by this incident.
Affected components
Update timeline
- identified Sep 14, 2026, 04:10 PM UTC
Degradation Started: salesforceSpiffFeatureDisruption
- monitoring Sep 14, 2026, 04:42 PM UTC
We are investigating a potential cause of the issue.
- monitoring Sep 14, 2026, 04:52 PM UTC
We’ve confirmed that the solution implemented to mitigate the issue causing the feature degradation was successful. Engineers have observed that the service is now stable and have declared the incident resolved. Customers should no longer see any impact. We will fully investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future. We apologize for how you and your business may have been affected by this incident.
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