Salesforce incident
We don’t have any updates to provide at this time, as we’re still testing and validating the potential fix. More information will be provided as soon as it becomes available.
Resolved after 5 hours 44 minutes, affecting MULESOFTENHANCEDEXPERIENCE-EU and MULESOFTENHANCEDEXPERIENCE-IN and 1 more, on September 2, 2026.
We don’t have any updates to provide at this time, as we’re still testing and validating the potential fix. More information will be provided as soon as it becomes available.
Affected components
Update timeline
- identified Sep 02, 2026, 07:33 PM UTC
Degradation Started: muleSoftFeatureDegradation
- monitoring Sep 02, 2026, 07:46 PM UTC
We have identified an issue where customers viewing Agent Broker and Flex Gateway metrics are seeing zero values instead of expected data. Our teams have identified the technical trigger and are currently testing and validating a fix before deploying it to all affected areas. We'll provide an update in 30 minutes or sooner if additional information becomes available.
- monitoring Sep 02, 2026, 08:32 PM UTC
We don’t have any updates to provide at this time, as we’re still testing and validating the potential fix. More information will be provided as soon as it becomes available.
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