Salesforce incident
We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers.
Resolved after 2 hours 42 minutes, affecting POD276, on May 2, 2026.
We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
Affected components
Update timeline
- identified May 02, 2026, 05:58 AM UTC
Degradation Started: performanceDegradation
- identified May 02, 2026, 06:30 AM UTC
Disruption Started: ccStorefrontSAndOrBusinessManagerUnavailable
- monitoring May 02, 2026, 06:30 AM UTC
This issue is impacting a subset of customers, and the service should be available for other users.
- monitoring May 02, 2026, 07:35 AM UTC
We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
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