SAFEQ incident
Investigating potential Gateway connectivity issues
Resolved after 1 hour 28 minutes, affecting DE Data Center (Edge / Gateways), on June 26, 2026.
All mitigation actions were carried out and we are currently monitoring the situation.
Affected components
Update timeline
- investigating Jun 26, 2026, 08:31 AM UTC
We are currently investigating potential Gateway connectivity issues.
- identified Jun 26, 2026, 08:41 AM UTC
We have identified the issue and are rolling out a mitigation actions. Some clients may experience reconnection (no further impact expected).
- identified Jun 26, 2026, 08:59 AM UTC
We are continuing to work on mitigation actions.
- identified Jun 26, 2026, 09:17 AM UTC
Mitigation continues, we see majority of Gateways already reconnected.
- monitoring Jun 26, 2026, 09:33 AM UTC
All mitigation actions were carried out and we are currently monitoring the situation.
- resolved Jun 26, 2026, 09:59 AM UTC
This incident has been resolved.
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