SAFEQ incident

UK Data Centre: Service issues

Notice

Resolved after 1 hour 4 minutes, affecting UK Data Centre (Printing) and Embedded [UK] (HP) and 1 more, on September 24, 2026.

monitoring Sep 24, 2026, 01:51 PM UTC

The service is once again operational. We are actively monitoring the situation.

Started: Sep 24, 2026, 01:01 PM UTC
Resolved: Sep 24, 2026, 02:05 PM UTC
Duration: 1h 4m
Detected by Pingoru: Sep 24, 2026, 01:01 PM UTC

Affected components

UK Data Centre (Printing)Embedded [UK] (HP)Embedded [UK] (Konica Minolta)UK Data Centre (Scanning)Embedded [UK] (Ricoh)UK Data Centre (Authentication)Embedded [UK] (Xerox)UK Data Centre (Web Portal)Embedded [UK] (Sharp)UK Data Centre

Update timeline

investigating Sep 24, 2026, 01:01 PM UTC

We are investigating alerts that we have received, and UK Data Centre may have a major outage. We will keep you informed as soon as we know more. Updates will follow on this channel.
identified Sep 24, 2026, 01:11 PM UTC

We identified the issue with the affected services in UK Data Centre. We're currently working to get this resolved as efficiently as possible.
monitoring Sep 24, 2026, 01:51 PM UTC

The service is once again operational. We are actively monitoring the situation.
resolved Sep 24, 2026, 02:05 PM UTC

This incident has been resolved.

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