SAFEQ incident

Incident - UK Datacenter: Degraded Service

Minor

Resolved after 1 hour 2 minutes, affecting UK Data Centre (Printing) and UK Data Centre (Authentication) and 1 more, on May 13, 2026.

identified May 13, 2026, 08:42 AM UTC

We identified the issue in the UK Data Center. We're currently working to get this resolved as efficiently as possible.

Started: May 13, 2026, 07:46 AM UTC
Resolved: May 13, 2026, 08:48 AM UTC
Duration: 1h 2m
Detected by Pingoru: May 13, 2026, 07:46 AM UTC

Affected components

UK Data Centre (Printing)UK Data Centre (Authentication)UK Data Centre (Web Portal)

Update timeline

investigating May 13, 2026, 08:14 AM UTC

We are investigating alerts that we have received, and our UK Data Center may be degraded.
identified May 13, 2026, 08:42 AM UTC

We identified the issue in the UK Data Center. We're currently working to get this resolved as efficiently as possible.
resolved May 13, 2026, 08:48 AM UTC

This incident has been resolved.

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