Root incident

Product Module code not executing

Resolved after 45 minutes, affecting API, on November 26, 2025.

monitoring Nov 26, 2025, 11:46 AM UTC

Degraded performance. We are continuing to monitor and resolve any further issues.

Started
Nov 26, 2025, 11:12 AM UTC
Resolved
Nov 26, 2025, 11:57 AM UTC
Duration
45m
Detected by Pingoru
Nov 26, 2025, 11:12 AM UTC

Affected components

API

Update timeline

  1. monitoring Nov 26, 2025, 11:12 AM UTC

    The issue has been identified and rollback. We are continuing investigations across all domains.

  2. monitoring Nov 26, 2025, 11:21 AM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Nov 26, 2025, 11:46 AM UTC

    Degraded performance. We are continuing to monitor and resolve any further issues.

  4. resolved Nov 26, 2025, 11:57 AM UTC

    This incident has been resolved.

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