Root incident

Delayed communications

Minor Resolved View vendor source →

Root experienced a minor incident on September 11, 2026 affecting API, lasting 3h 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2026, 11:58 AM UTC
Resolved
Sep 11, 2026, 03:22 PM UTC
Duration
3h 24m
Detected by Pingoru
Sep 11, 2026, 11:58 AM UTC

Affected components

API

Update timeline

  1. monitoring Sep 11, 2026, 11:58 AM UTC

    We are seeing delays in outbound communications following a large volume of payments. Communications are queued and will be sent, no messages are lost. We will update as the backlog clears.

  2. resolved Sep 11, 2026, 03:22 PM UTC

    This incident has been resolved.