Resolved after 2 hours 23 minutes, affecting API and Dashboard, on October 13, 2026.
The issue has been identified and a fix is being implemented.
Affected components
APIDashboard
Update timeline
- investigating Oct 13, 2026, 02:09 PM UTC
The AI feature on claim document uploads is currently down. A fix is being deployed.
- identified Oct 13, 2026, 03:12 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 13, 2026, 04:32 PM UTC
This incident has been resolved.
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