Roise incident

Issues with our CDN (Cloudflare) Connectivity

Critical Vendor's status page →

Resolved after 3 hours 40 minutes, affecting API and Telephony, on November 18, 2025.

monitoring Nov 18, 2025, 02:25 PM UTC

We are continuing to monitor for any further issues.

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Started
Nov 18, 2025, 12:04 PM UTC
Resolved
Nov 18, 2025, 03:45 PM UTC
Duration
3h 40m
Detected by Pingoru
Nov 18, 2025, 12:04 PM UTC

Affected components

APITelephony

Update timeline

  1. identified Nov 18, 2025, 12:04 PM UTC

    Cloudflare is aware of, and investigating an issue which potentially impacts multiple customers. Further detail will be provided as more information becomes available.

  2. monitoring Nov 18, 2025, 12:16 PM UTC

    A fix has been implemented by Cloudflare and we continue monitoring. The services should be restored.

  3. monitoring Nov 18, 2025, 12:24 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Nov 18, 2025, 02:25 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 18, 2025, 03:45 PM UTC

    This incident has been resolved.

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