Resolved after 1 hour 42 minutes, affecting Chat, on October 13, 2025.
It has come to our attention that there is a service interruption with our chat support. We are in touch with the appropriate party and are working diligently to restore this functionality. We appreciate your patience and understanding in this matter. In the meantime, since the chat is not available, please contact our support team directly at 888-417-4448, Option 2, for additional assistance.
Affected components
Update timeline
- investigating Oct 13, 2025, 02:51 PM UTC
It has come to our attention that there is a service interruption with our chat support. We are in touch with the appropriate party and are working diligently to restore this functionality. We appreciate your patience and understanding in this matter. In the meantime, since the chat is not available, please contact our support team directly at 888-417-4448, Option 2, for additional assistance.
- resolved Oct 13, 2025, 04:34 PM UTC
This incident has been resolved.
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