Resolved after 1 hour 27 minutes, affecting Hosted Desktop and QuickBooks, on October 16, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Hosted DesktopQuickBooks
Update timeline
- investigating Oct 16, 2026, 06:07 PM UTC
We are currently experiencing higher than normal contact volume related to performance & connectivity of the Rightworks Hosted Desktop. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.
- monitoring Oct 16, 2026, 06:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 16, 2026, 07:35 PM UTC
This incident has been resolved.
Your product runs on more than rightworks
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services