Resolved after 5 days 23 hours, affecting Hosted Desktop and QuickBooks, on September 2, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Hosted DesktopQuickBooks
Update timeline
- investigating Sep 02, 2026, 03:06 PM UTC
We are currently experiencing higher than normal contact volume related to performance & connectivity of the Rightworks Hosted Desktop. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.
- identified Sep 02, 2026, 04:33 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 04, 2026, 02:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 08, 2026, 02:42 PM UTC
This incident has been resolved.
Your product runs on more than rightworks
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services