Resolved after 23 hours 54 minutes, affecting Phone System and Chat and 1 more, on October 21, 2026.
We are currently experiencing an issue with our phone and chat system, which is impacting our ability to answer incoming interactions. As a result, we would advise that you contact us via email by sending an email to [email protected]
Affected components
Phone SystemChatEmail
Update timeline
- investigating Oct 21, 2026, 01:09 PM UTC
We are currently experiencing an issue with our phone and chat system, which is impacting our ability to answer incoming interactions. As a result, we would advise that you contact us via email by sending an email to [email protected]
- resolved Oct 22, 2026, 01:04 PM UTC
This incident has been resolved.
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