rightworks incident
Transaction Pro Online credit card charges and checks import failure
Resolved after 3 hours 19 minutes, affecting Transaction Pro for QuickBooks Online, on November 18, 2025.
This issue has been identified and is due to an issue with Intuit's purchase creation via batch API. Intuit's team is working on a fix for this. We will provide more updates as we have them.
Affected components
Update timeline
- investigating Nov 18, 2025, 05:40 PM UTC
We are currently investigating an issue in Transaction Pro Online where certain import types are failing with an error message that begins with "System Failure Error..." This appears to be impacting the following import types: credit card charges and checks. Other import types seem to be working normally. Please check back here or subscribe to this status page for further updates.
- identified Nov 18, 2025, 07:04 PM UTC
This issue has been identified and is due to an issue with Intuit's purchase creation via batch API. Intuit's team is working on a fix for this. We will provide more updates as we have them.
- resolved Nov 18, 2025, 08:59 PM UTC
This incident has been resolved.
Your product runs on more than rightworks
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services