rightworks incident
AppHub Portal - Time out error when trying to edit Rightworks account profile
Resolved after 4 hours 20 minutes, affecting AppHub Portal, on December 10, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Dec 10, 2025, 06:25 PM UTC
We are currently investigating reports of the inability to navigate to the "Edit Rightworks Account Profile" section in the AppHub portal. Users select that option and are redirected to a page that instantly times out. This affects the ability to make account changes and DUO MFA changes. We will update this status page with more information as soon as it becomes available.
- investigating Dec 10, 2025, 09:16 PM UTC
We are continuing to investigate this issue.
- monitoring Dec 10, 2025, 09:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 10, 2025, 10:46 PM UTC
This incident has been resolved.
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