Resolved after 3 hours 38 minutes, affecting AppHub Portal, on December 31, 2025.
A fix has been implemented and we are monitoring the results. All users can now reset their passwords as usual. However, if you attempted a password reset during today's incident, you must reset your password again. Please note that you cannot reuse the password you set earlier today.
Affected components
Update timeline
- investigating Dec 31, 2025, 10:34 PM UTC
We are currently investigating an issue where users are unable to reset their passwords in AppHub. While password resets appear successful and allow login to AppHub, some users are unable to access Remote Desktop afterward. Our team has confirmed the issue and is working to resolve it. We will provide updates as soon as more information becomes available. Thank you for your patience.
- monitoring Jan 01, 2026, 01:17 AM UTC
A fix has been implemented and we are monitoring the results. All users can now reset their passwords as usual. However, if you attempted a password reset during today's incident, you must reset your password again. Please note that you cannot reuse the password you set earlier today.
- resolved Jan 01, 2026, 02:13 AM UTC
This incident has been resolved.
Your product runs on more than rightworks
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services