Resolved after 13 days 23 hours, affecting VPN, on December 19, 2025.
Due to a recent NordLayer VPN driver update, some users may be signed out and unable to log back in because the Organization ID is no longer auto-filled. The Organization ID can be found in the NordLayer Invitation email sent during onboarding; if unavailable, you can request that it be re-sent at https://cp.nordlayer.com/forgot-organization/. If this does not work, please contact our support team at 888-245-0780.
Affected components
Update timeline
- monitoring Dec 19, 2025, 06:21 PM UTC
Due to a recent NordLayer VPN driver update, some users may be signed out and unable to log back in because the Organization ID is no longer auto-filled. The Organization ID can be found in the NordLayer Invitation email sent during onboarding; if unavailable, you can request that it be re-sent at https://cp.nordlayer.com/forgot-organization/. If this does not work, please contact our support team at 888-245-0780.
- resolved Jan 02, 2026, 06:15 PM UTC
This incident has been resolved.
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