Resolved after 1 day 5 hours, affecting QuickBooks, on January 29, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jan 29, 2026, 02:39 PM UTC
We are currently investigating an issue where users are unable to e-file in QuickBooks. There is an error message that states, "Problem: To file your return, you need the latest payroll updates." We will post updates here as they become available.
- identified Jan 29, 2026, 05:43 PM UTC
We have identified the issue, and a fix is scheduled to roll out to all servers overnight. Until the update has been fully deployed, e‑filing within the hosted environment will remain unavailable. This status page will be updated as soon as the work is completed.
- monitoring Jan 30, 2026, 01:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 30, 2026, 08:01 PM UTC
This incident has been resolved.
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