rightworks incident
QuickBooks Desktop - Unable to login to Intuit account/email
Resolved after 17 hours 36 minutes, on July 31, 2025.
A fix has been implemented and we are monitoring the results.
Update timeline
- identified Jul 31, 2025, 07:39 PM UTC
We are aware of an issue affecting some QuickBooks 2024 users. Customers may experience an indefinite loading screen when attempting to sign in to their Intuit account during the following actions: Sending emails Using QuickBooks Payments Accessing Company > My Company Intuit has acknowledged the issue. It is not specific to the Rightworks environment. For the latest updates, please visit https://status.quickbooks.intuit.com
- monitoring Aug 01, 2025, 12:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 01, 2025, 01:16 PM UTC
This incident has been resolved.
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