Resolved after 1 hour 10 minutes, affecting Hosted Desktop, on September 18, 2025.
We’re currently receiving reports of connectivity issues to our hosted environment. Our Network Engineers have identified an internet routing issue impacting subscribers from multiple ISPs affecting their ability to reach the Rightworks hosting platform. We’ve reached out to the affected service providers to alert them of the issue. While the Rightworks hosted environment is 100% available and operational, we will be providing updates to the affected customers as they are made available. If you suspect your service provider is affected, at any time, please visit https://downdetector.com/.
Affected components
Update timeline
- investigating Sep 18, 2025, 08:30 PM UTC
We’re currently receiving reports of connectivity issues to our hosted environment. Our Network Engineers have identified an internet routing issue impacting subscribers from multiple ISPs affecting their ability to reach the Rightworks hosting platform. We’ve reached out to the affected service providers to alert them of the issue. While the Rightworks hosted environment is 100% available and operational, we will be providing updates to the affected customers as they are made available. If you suspect your service provider is affected, at any time, please visit https://downdetector.com/.
- resolved Sep 18, 2025, 09:40 PM UTC
This incident has been resolved.
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