Riege Software incident

Performance degradation at German and Swiss Customs

Notice Vendor's status page →

Resolved after 57 minutes, affecting 🇩🇪 Germany, on October 23, 2025.

investigating Oct 23, 2025, 07:07 AM UTC

Customs has performance degradation. Affected procedures: all Masterticket: is following

Started
Oct 23, 2025, 07:07 AM UTC
Resolved
Oct 23, 2025, 08:04 AM UTC
Duration
57m
Detected by Pingoru
Oct 23, 2025, 07:07 AM UTC

Affected components

🇩🇪 Germany

Update timeline

  1. investigating Oct 23, 2025, 07:07 AM UTC

    Customs has performance degradation. Affected procedures: all Masterticket: is following

  2. resolved Oct 23, 2025, 08:04 AM UTC

    This incident has been resolved.

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