Riege Software incident

Belege: E-DEC & Passar Bezug teilweise eingeschränkt // E-DEC & Passar documents only partially retrievable

Resolved after 2 days 5 hours, affecting 🇨🇭 Switzerland, on October 20, 2026.

monitoring Oct 20, 2026, 06:25 AM UTC

Das BAZG meldet: E-DEC & Passar, Chartera Ouput: Bezug von Belegen teilweise eingeschränkt. Für weitere Informationen wenden Sie sich bitte an den BAZG Service Desk. mailto: https://www.servicedesk.bazg.admin.ch/home https://www.bazg.admin.ch/de/systemverfuegbarkeit FOCBS reports: e-dec & Passar, Chartera Output: Retrieval of supporting documents is partially restricted. For further information, please contact the FOCBS Service Desk: https://www.servicedesk.bazg.admin.ch/home https://www.bazg.admin.ch/en/system-availability

Started
Oct 20, 2026, 06:25 AM UTC
Resolved
Oct 22, 2026, 12:10 PM UTC
Duration
2d 5h
Detected by Pingoru
Oct 20, 2026, 06:25 AM UTC

Affected components

🇨🇭 Switzerland

Update timeline

  1. monitoring Oct 20, 2026, 06:25 AM UTC

    Das BAZG meldet: E-DEC & Passar, Chartera Ouput: Bezug von Belegen teilweise eingeschränkt. Für weitere Informationen wenden Sie sich bitte an den BAZG Service Desk. mailto: https://www.servicedesk.bazg.admin.ch/home https://www.bazg.admin.ch/de/systemverfuegbarkeit FOCBS reports: e-dec & Passar, Chartera Output: Retrieval of supporting documents is partially restricted. For further information, please contact the FOCBS Service Desk: https://www.servicedesk.bazg.admin.ch/home https://www.bazg.admin.ch/en/system-availability

  2. resolved Oct 22, 2026, 12:10 PM UTC

    Die Störung wurde behoben // This incident has been resolved.

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