Riege Software incident

E-dec - Belege können nicht herunter geladen werden // E-dec - Documents cannot be downloaded.

Resolved after 2 days 2 hours, affecting 🇨🇭 Switzerland, on June 9, 2026.

investigating Jun 09, 2026, 01:06 PM UTC

Die Belege können derzeit nicht via Chartera Output Login mit Zertifikat heruntergeladen werden. Es kann auf das Web GUI ausgewichen werden. https://www.edec.ezv.admin.ch/edecDocumentGui/ The documents cannot currently be downloaded via the Chartera Output Login using a certificate. As a workaround, you can use the web GUI instead https://www.bazg.admin.ch/de/systemverfuegbarkeit

Started
Jun 09, 2026, 01:06 PM UTC
Resolved
Jun 11, 2026, 03:10 PM UTC
Duration
2d 2h
Detected by Pingoru
Jun 09, 2026, 01:06 PM UTC

Affected components

🇨🇭 Switzerland

Update timeline

  1. investigating Jun 09, 2026, 01:06 PM UTC

    Die Belege können derzeit nicht via Chartera Output Login mit Zertifikat heruntergeladen werden. Es kann auf das Web GUI ausgewichen werden. https://www.edec.ezv.admin.ch/edecDocumentGui/ The documents cannot currently be downloaded via the Chartera Output Login using a certificate. As a workaround, you can use the web GUI instead https://www.bazg.admin.ch/de/systemverfuegbarkeit

  2. resolved Jun 11, 2026, 03:10 PM UTC

    This incident has been resolved.

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