Riege Software incident

Unscheduled downtime at German Customs

Resolved after 4 hours 25 minutes, affecting 🇩🇪 Germany, on May 25, 2026.

investigating May 25, 2026, 12:05 PM UTC

German Customs has reported unscheduled kommunikation problems Affected procedures: Einfuhr (EZA), Suma Masterticket: INC000007341431

Started: May 25, 2026, 12:05 PM UTC
Resolved: May 25, 2026, 04:31 PM UTC
Duration: 4h 25m
Detected by Pingoru: May 25, 2026, 12:05 PM UTC

Affected components

🇩🇪 Germany

Update timeline

investigating May 25, 2026, 12:05 PM UTC

German Customs has reported unscheduled kommunikation problems Affected procedures: Einfuhr (EZA), Suma Masterticket: INC000007341431
resolved May 25, 2026, 04:31 PM UTC

This incident has been resolved.

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