Resolved after 1 day 23 hours, affecting E-mail from/to Scope and Printing from Scope, on April 18, 2026.
We are continuing to work on a fix for this issue.
Affected components
E-mail from/to ScopePrinting from Scope
Update timeline
- investigating Apr 18, 2026, 07:45 AM UTC
Some customers report email issues with Scope. Email sent from Scope does not arrive. Some customers use email to print documents from Scope. This is affected as well. We are actively investigating the cause of this issue.
- investigating Apr 18, 2026, 07:46 AM UTC
We are continuing to investigate this issue.
- identified Apr 18, 2026, 11:02 AM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 18, 2026, 02:37 PM UTC
We are continuing to work on a fix for this issue.
- identified Apr 18, 2026, 06:10 PM UTC
We are continuing to work on a fix for this issue.
- resolved Apr 20, 2026, 06:49 AM UTC
This incident has been resolved.
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