Resolved after 17 hours 29 minutes, affecting Device Management UI (CA), on June 9, 2026.
The root cause of this issue has been identified; however, a permanent fix is still in progress. No recurrence or significant impact has been observed to date, and given the sustained stability over a certain period, this incident will now be closed. We will continue working toward a permanent resolution. Thank you for your understanding and cooperation.
Affected components
Update timeline
- monitoring Jun 09, 2026, 07:35 AM UTC
An issue occurred for approximately 10 minutes during which the DeviceManagement top page was inaccessible. The cause has been identified, and we are currently working on a permanent fix. The issue has now been resolved, and we will continue to monitor the situation. Thank you for your understanding.
- resolved Jun 10, 2026, 01:05 AM UTC
The root cause of this issue has been identified; however, a permanent fix is still in progress. No recurrence or significant impact has been observed to date, and given the sustained stability over a certain period, this incident will now be closed. We will continue working toward a permanent resolution. Thank you for your understanding and cooperation.
Your product runs on more than Ricoh
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.