Ricoh incident

[Resolved][CA] Partial Service Outage

Resolved on July 13, 2026, affecting Device Management UI (CA).

resolved Jul 13, 2026, 02:50 PM UTC

We had received alerts indicating the possible failure on our device management cloud environment. The issue has already been restored. We will continue to investigate the root cause in the coming days.

Started
Jul 13, 2026, 02:50 PM UTC
Resolved
Jul 13, 2026, 02:50 PM UTC
Duration
–
Detected by Pingoru
Jul 13, 2026, 02:50 PM UTC

Affected components

Device Management UI (CA)

Update timeline

  1. resolved Jul 13, 2026, 02:50 PM UTC

    We had received alerts indicating the possible failure on our device management cloud environment. The issue has already been restored. We will continue to investigate the root cause in the coming days.

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