RG System incident

Performance degradation on ASSIST

Resolved after 8 hours 20 minutes, affecting Assist by RG System, on March 19, 2026.

monitoring Mar 19, 2026, 05:11 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 19, 2026, 02:01 PM UTC
Resolved
Mar 19, 2026, 10:22 PM UTC
Duration
8h 20m
Detected by Pingoru
Mar 19, 2026, 02:01 PM UTC

Affected components

Assist by RG System

Update timeline

  1. investigating Mar 19, 2026, 02:01 PM UTC

    We are currently investigating this issue.

  2. identified Mar 19, 2026, 03:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 19, 2026, 05:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 19, 2026, 10:22 PM UTC

    This incident has been resolved.

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