Resolved after 4 hours 24 minutes, affecting Backups (Backups), on December 4, 2025.
Our team has fixed the root cause of the problem and are initiating fresh backups for affected customers.
Affected components
Update timeline
- identified Dec 04, 2025, 07:10 PM UTC
We're investigating delayed backups in our Sydney region. Our team is on it!
- investigating Dec 04, 2025, 07:12 PM UTC
We are investigating the root cause of delayed backups in our Sydney region.
- investigating Dec 04, 2025, 08:12 PM UTC
We are continuing to investigate the cause of delayed backups in our Sydney region.
- investigating Dec 04, 2025, 09:11 PM UTC
We have identified the cause of delayed backups in our Sydney region and we are working on a fix.
- investigating Dec 04, 2025, 10:15 PM UTC
Our team has fixed the root cause of the problem and are initiating fresh backups for affected customers.
- resolved Dec 04, 2025, 11:35 PM UTC
We have resolved the issue. Backups are no longer delayed.
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