Rewind incident

Degraded Performance for Backups in US Region

Resolved after 5 hours 29 minutes, affecting Backups (Backups), on November 6, 2025.

resolved Nov 07, 2025, 02:30 AM UTC

The issue causing degraded backup performance in the US region has been identified and remediated. The underlying system condition responsible for the slowdown has been removed and backups are now performing normally.

Started
Nov 06, 2025, 09:00 PM UTC
Resolved
Nov 07, 2025, 02:30 AM UTC
Duration
5h 29m
Detected by Pingoru
Nov 06, 2025, 09:00 PM UTC

Affected components

Backups (Backups)

Update timeline

  1. investigating Nov 06, 2025, 09:00 PM UTC

    We have identified the problem causing degraded backup performance in the US region and are activly working on a solution. Affected Platforms: - Jira - Confluence - monday.com - Azure DevOps - BitBucket - GitHub - Mailchimp - Miro - Klaviyo ...

  2. investigating Nov 06, 2025, 10:21 PM UTC

    We have identified the problem causing degraded backup performance in the US region and are activly working on a solution.

  3. investigating Nov 07, 2025, 12:15 AM UTC

    We have identified the problem causing degraded backup performance in the US region and are continuing to work on a solution.

  4. investigating Nov 07, 2025, 01:15 AM UTC

    We have identified the problem causing degraded backup performance in the US region and we are monitoring the result of our remediation.

  5. resolved Nov 07, 2025, 02:30 AM UTC

    The issue causing degraded backup performance in the US region has been identified and remediated. The underlying system condition responsible for the slowdown has been removed and backups are now performing normally.

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