Rewind incident
Real time Shopify Backups delayed in the Europe ( Ireland ) region
Resolved after 22 minutes, affecting Backups (Backups) and Webhooks (Webhooks), on January 28, 2026.
We are currently experiencing delays with real-time backups for Shopify customers in the Europe (Ireland) region. This is related to an ongoing issue with our cloud provider, and we are actively working with them to resolve it.
Affected components
Update timeline
- investigating Jan 28, 2026, 06:43 PM UTC
We are currently experiencing delays with real-time backups for Shopify customers in the Europe (Ireland) region. This is related to an ongoing issue with our cloud provider, and we are actively working with them to resolve it.
- resolved Jan 28, 2026, 07:06 PM UTC
The issue has been resolved and we have seen recovery of the services.
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