Resolved after 43 minutes, affecting Backups (Backups) and Restores (Restores), on April 22, 2026.
We have addressed the underlying database contention. We will continue to monitor.
Affected components
Backups (Backups)Restores (Restores)
Update timeline
- investigating Apr 22, 2026, 08:04 PM UTC
We're investigating degraded performance with Shopify backups and restores. Operations are continuing but at a slower rate. Our team is on it!
- resolved Apr 22, 2026, 08:47 PM UTC
We have addressed the underlying database contention. We will continue to monitor.
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