Resolved after 22 hours 48 minutes, affecting Backups (Backups) and Rewind Web Application (Rewind Web Application), on March 9, 2026.
The issue has now been resolved and linking Mailchimp accounts is working normally again.
Affected components
Update timeline
- identified Mar 09, 2026, 08:32 PM UTC
We're investigating elevated error rates for Rewind backups for the Mailchimp platform. Our team is on it!
- investigating Mar 09, 2026, 08:33 PM UTC
Our team is currently investigating the issue.
- investigating Mar 09, 2026, 09:30 PM UTC
We have identified the root cause of the issue and we are working on restoring functionality.
- investigating Mar 09, 2026, 10:25 PM UTC
We have released an update in order to resume backups for existing accounts, and are working with Mailchimp to investigate issues with linking new accounts to Rewind
- investigating Mar 10, 2026, 03:15 PM UTC
We are still working with Mailchimp to resolve the issue affecting linking new Mailchimp accounts to Rewind. Backups are running normally, and our team continues to monitor the situation.
- resolved Mar 10, 2026, 07:20 PM UTC
The issue has now been resolved and linking Mailchimp accounts is working normally again.
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