Is Returnflows down?
Last checked 9m agoActive incident: Degraded access for Telenor Denmark private customers
Returnflows is reporting a partial outage right now (last checked 9m ago). Some components are affected; others remain operational.
Real-time Returnflows status, recent outages, and incident history — pulled directly from Returnflows's official status page at https://status.returnflows.com every 5 minutes. Pingoru tracks 25 Returnflows services and has captured 18 incidents in the last 90 days (99.53% uptime). Get email, Slack, Discord, or webhook alerts the moment Returnflows reports a new incident — free for 5 monitors, no credit card.
Active incident 1
- Flows
Timeline · 2 updates
- investigating · Sep 10, 2026, 10:05 AM UTC
Status: Investigating End customers on private Telenor Denmark subscriptions (home internet and mobile) may be unable to access return portals, tracking pages, and returnflows.com: http://returnflows.com. Affected users see a browser security warning or a "Blocked by SikkerSurf" page. Business connections and all other internet providers are unaffected. Our platform is fully operational. The issue is caused by "SikkerSurf", a content filter enabled on Telenor's private subscriptions, which is incorrectly blocking our domain at DNS level. Affected requests never reach our infrastructure; no data is at risk, and all merchant integrations, APIs, and email notifications are functioning normally. We have contacted Telenor's security team with a request to remove the incorrect block and are actively following up. Workaround for affected customers: • Open the link on a different network (e.g. another Wi-Fi, or a non-Telenor phone's hotspot), • Or the subscription owner can disable SikkerSurf under "Mit Telenor". Affected components Flows (Degraded performance)
- monitoring · Sep 10, 2026, 04:48 PM UTC
Status: Monitoring Telenor has confirmed the incorrect block on our domain has been removed. Customers on private Telenor Denmark subscriptions should now be able to access return portals, tracking pages, and returnflows.com: http://returnflows.com without issues. Our platform was fully operational throughout. The block happened at DNS level on Telenor's side, so no data was ever at risk and all merchant integrations, APIs, and email notifications worked as normal. DNS changes can take a little while to propagate. If you still see a "Blocked by SikkerSurf" page, try reconnecting to the network or restarting the device, and please let us know so we can follow up with Telenor. Affected components Flows (Operational)
Latest: Status: Monitoring Telenor has confirmed the incorrect block on our domain has been removed. Customers on private Telenor Denmark subscriptions should now be able to access return …
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Recent outages & incidents
Past 90 days- DAO
Timeline · 5 updates
- investigating · Aug 31, 2026, 01:54 PM UTC
Status: Investigating We are currently experiencing issues with DAO's services. This may cause delays or errors when creating shipments, generating labels, and updating tracking information in Returnflows. We are in contact with DAO and are working to clarify the extent of the problems. We are continuously monitoring the situation and will share further updates as soon as we have more information. We apologize for any inconvenience this may cause and thank you for your patience. Affected components DAO (Degraded performance)
- monitoring · Aug 31, 2026, 02:42 PM UTC
Status: Monitoring Labels are being generated successfully again. We're continuing to monitor closely, and will regenerate any labels that failed during the disruption. Thanks for your patience, more updates to follow if needed. Affected components DAO (Degraded performance)
- identified · Aug 31, 2026, 03:16 PM UTC
Status: Identified We are continuing to see high error rates, only some labels were successfully generated in the short timeframe. All labels will regenerate and resend all customer labels once the service is fully operational again. Affected components DAO (Degraded performance)
- monitoring · Aug 31, 2026, 07:53 PM UTC
Status: Monitoring Labels are being generated successfully again. We're continuing to monitor closely, and will regenerate any labels that failed during the disruption. Thanks for your patience, more updates to follow if needed. Affected components DAO (Operational)
- resolved · Aug 31, 2026, 08:00 PM UTC
Status: Resolved We're seeing label generation working with error rates as usually. The queue of failed generations during downtime have been reprocessed without any issues as well. This incident is hereby closed! Affected components DAO (Operational)
Latest: Status: Resolved We're seeing label generation working with error rates as usually. The queue of failed generations during downtime have been reprocessed without any issues as well…
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- Bring
Timeline · 2 updates
- identified · Aug 28, 2026, 02:40 PM UTC
Status: Identified We are currently experiencing elevated error rates when booking shipments with Bring. Bring has acknowledged the issue on their end and is actively working on a fix. We will provide updates as soon as more information becomes available. Bring shipment booking is timing out, all other carriers are still operational. Affected components Bring (Degraded performance)
- resolved · Aug 28, 2026, 10:49 PM UTC
Status: Resolved We're seeing label generation working with error rates as usually. The queue of failed generations during downtime have been reprocessed without any issues as well. This incident is hereby closed! Affected components Bring (Operational)
Latest: Status: Resolved We're seeing label generation working with error rates as usually. The queue of failed generations during downtime have been reprocessed without any issues as well…
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- PeakWMS
Timeline · 2 updates
- investigating · Jul 08, 2026, 11:43 PM UTC
Status: Investigating We have become aware of an issue regarding PeakWMS' integration with Shopify. Specifically, the problem affects Claims where the chosen resolution is a Replacement without a return. We are in dialogue with PeakWMS and will provide updates as soon as we know more. Affected components PeakWMS (Degraded performance)
- resolved · Aug 28, 2026, 10:49 PM UTC
Status: Resolved PeakWMS has released a fix to the issue, marking this as resolved. Affected components PeakWMS (Operational)
Latest: Status: Resolved PeakWMS has released a fix to the issue, marking this as resolved. Affected components PeakWMS (Operational)
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- Homerunner
Timeline · 2 updates
- investigating · Aug 25, 2026, 05:27 AM UTC
Status: Investigating We're currently getting errors from Homerunner when generating labels this morning. We're awaiting further updates from Homerunner. Affected components Homerunner (Partial outage)
- resolved · Aug 25, 2026, 07:11 AM UTC
Status: Resolved We havn't heard any updates from Homerunner but labels are being generared successfully again. Affected components Homerunner (Operational)
Latest: Status: Resolved We havn't heard any updates from Homerunner but labels are being generared successfully again. Affected components Homerunner (Operational)
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- Support
Timeline · 2 updates
- identified · Aug 03, 2026, 02:30 PM UTC
Status: Identified Our chat support provider is currently experiencing technical issues, making chat support temporarily unavailable. We are awaiting an update from our provider. Affected components Support (Partial outage)
- resolved · Aug 03, 2026, 08:23 PM UTC
Status: Resolved Our down-stream chat provider has resolved their issues and the chat widget is up and running as normal again. Affected components Support (Operational)
Latest: Status: Resolved Our down-stream chat provider has resolved their issues and the chat widget is up and running as normal again. Affected components Support (Operational)
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See the full Returnflows outage history
7 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Returnflows outage history →Or sign up free to get alerts when Returnflows breaks · 10 free monitors · No credit card
- Started Sep 10, 2026, 04:48 PM UTC · ● 3d 3h
- DAO Elevated Error Rate ResolvedStarted Aug 31, 2026, 08:00 PM UTC · Resolved Aug 31, 2026, 08:00 PM UTC · —
- Bring shipment booking affected ResolvedStarted Aug 28, 2026, 10:49 PM UTC · Resolved Aug 28, 2026, 10:49 PM UTC · —
- Started Aug 28, 2026, 10:49 PM UTC · Resolved Aug 28, 2026, 10:49 PM UTC · —
- Homerunner is experiencing issues ResolvedStarted Aug 25, 2026, 07:11 AM UTC · Resolved Aug 25, 2026, 07:11 AM UTC · —
- Chat Downtime ResolvedStarted Aug 03, 2026, 08:23 PM UTC · Resolved Aug 03, 2026, 08:23 PM UTC · —
- Started Jul 29, 2026, 01:15 PM UTC · Resolved Jul 29, 2026, 01:15 PM UTC · —
- Started Jun 25, 2026, 05:30 PM UTC · Resolved Jun 25, 2026, 05:30 PM UTC · —