Resolved after 11 days 19 hours, affecting Carriers (GLS), on October 9, 2026.
We're seeing label generation working with error rates as usually. The queue of failed generations during downtime have been reprocessed without any issues as well. This incident is hereby closed!
Affected components
Update timeline
- investigating Oct 09, 2026, 12:19 PM UTC
We are currently experiencing elevated error rates in generation of GLS Labels. We have informed GLS and we're actively investigating and monitoring the issue. We will provide updates as soon as more information becomes available.
- resolved Oct 09, 2026, 12:47 PM UTC
We're seeing label generation working with error rates as usually. The queue of failed generations during downtime have been reprocessed without any issues as well. This incident is hereby closed!
- investigating Oct 21, 2026, 07:45 AM UTC
We are currently experiencing elevated error rates in generation of GLS Labels. We have informed GLS and we're actively investigating and monitoring the issue. We will provide updates as soon as more information becomes available.
- resolved Oct 21, 2026, 08:13 AM UTC
We're seeing label generation working with error rates as usually. The queue of failed generations during downtime have been reprocessed without any issues as well. This incident is hereby closed!
- resolved Oct 21, 2026, 08:13 AM UTC
We're seeing label generation working with error rates as usually. The queue of failed generations during downtime have been reprocessed without any issues as well. This incident is hereby closed!
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