Restaurant365 incident

AI Dashboards

Resolved after 1 day 6 hours, affecting AI Dashboards, on June 2, 2026.

monitoring Jun 03, 2026, 07:36 PM UTC

A fix has been implemented and AI Dashboards are coming back online. We'll continue to monitor.

Started
Jun 02, 2026, 03:00 PM UTC
Resolved
Jun 03, 2026, 09:00 PM UTC
Duration
1d 6h
Detected by Pingoru
Jun 02, 2026, 03:00 PM UTC

Affected components

AI Dashboards

Update timeline

  1. investigating Jun 02, 2026, 03:00 PM UTC

    We are investigating reports that AI Dashboards are returning errors for certain users.

  2. identified Jun 02, 2026, 03:17 PM UTC

    We have identified the root cause of this issue and a fix is being prepared.

  3. identified Jun 02, 2026, 06:23 PM UTC

    We are continuing to work towards a fix for this issue.

  4. monitoring Jun 02, 2026, 06:34 PM UTC

    A fix has been implemented and reports can be viewed as expected.

  5. monitoring Jun 02, 2026, 08:09 PM UTC

    We are continuing to monitor intermittent troubles.

  6. identified Jun 03, 2026, 02:13 PM UTC

    Our teams continue to work on this issue.

  7. identified Jun 03, 2026, 05:59 PM UTC

    Our teams continue to pursue a solution.

  8. monitoring Jun 03, 2026, 07:36 PM UTC

    A fix has been implemented and AI Dashboards are coming back online. We'll continue to monitor.

  9. resolved Jun 03, 2026, 09:00 PM UTC

    This incident has been resolved, and AI Dashboards are now fully operational.

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