Resolved after 2 hours 46 minutes, affecting Customer Databases, on October 5, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Customer Databases
Update timeline
- investigating Oct 05, 2026, 01:41 PM UTC
We are investigating reports that certain customers are seeing errors when attempting to login.
- identified Oct 05, 2026, 02:08 PM UTC
We've identified the root cause of login troubles. A fix is being deployed.
- monitoring Oct 05, 2026, 02:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 05, 2026, 04:28 PM UTC
This incident has been resolved.
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