Resolved after 4 hours 30 minutes, affecting FTP File Watcher (Vendor Integration), on January 21, 2026.
We've received reports that certain Purchase Orders placed today via EDI were duplicated. We've identified the root cause of the issue and duplications will not resume. If your team placed an EDI Purchase Order today, in the interest of cut-off times, we advise that you contact your vendor to review and cancel potential duplicates.
Affected components
Update timeline
- identified Jan 21, 2026, 10:52 PM UTC
We've received reports that certain Purchase Orders placed today via EDI were duplicated. We've identified the root cause of the issue and duplications will not resume. If your team placed an EDI Purchase Order today, in the interest of cut-off times, we advise that you contact your vendor to review and cancel potential duplicates.
- resolved Jan 22, 2026, 03:22 AM UTC
This incident has been resolved.
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