Restaurant365 incident

System Slowness - Inventory Module

Resolved after 8 hours 4 minutes, affecting Customer Databases, on February 9, 2026.

resolved Feb 09, 2026, 10:58 PM UTC

The underlying issue causing slowness has been resolved, and system performance has returned to normal. We will continue monitoring to ensure continued stability.

Started
Feb 09, 2026, 02:53 PM UTC
Resolved
Feb 09, 2026, 10:58 PM UTC
Duration
8h 4m
Detected by Pingoru
Feb 09, 2026, 02:53 PM UTC

Affected components

Customer Databases

Update timeline

  1. investigating Feb 09, 2026, 02:53 PM UTC

    We are investigating reports from certain customers around general slowness in the inventory module.

  2. identified Feb 09, 2026, 04:06 PM UTC

    We have identified the root cause of this issue, and a fix is being prepared.

  3. monitoring Feb 09, 2026, 05:28 PM UTC

    A fix has been implemented and we are seeing reports of recovery. We will continue monitor and provide additional updates.

  4. resolved Feb 09, 2026, 10:58 PM UTC

    The underlying issue causing slowness has been resolved, and system performance has returned to normal. We will continue monitoring to ensure continued stability.

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